Privacy Policy

Last updated: September 4, 2026

This Privacy Policy explains how Cookify ("Cookify," "we," "our," or "us") handles information when you visit cookify.biz, use our image-conversion tools, or contact us. It also explains the choices and rights that may be available to you.

1. Information We May Process

Files You Upload

When you use a conversion tool, your selected file is transmitted to our service so that we can perform the conversion and provide the resulting file. Uploaded and converted files may be held temporarily for processing and download. We do not use the contents of uploaded files to create advertising profiles or train artificial-intelligence models.

Temporary-file handling can depend on the tool, file size, processing status, and server-cleanup process. You should keep your original file and avoid uploading material that is highly confidential or that you are not authorized to process.

Technical and Usage Information

Our server and security systems may automatically record limited technical information, such as:

  • IP address;

  • browser and device type;

  • requested page or tool;

  • date and time of a request;

  • referring page;

  • diagnostic, security, and error information.

We use this information to operate the website, detect misuse, troubleshoot errors, and understand general service performance.

Communications

If you contact us, we may retain your email address, message, and related correspondence for as long as reasonably necessary to respond, maintain support records, and address legal or security concerns.

Cookies and Similar Technologies

Cookify and services used on the website may use cookies, local storage, or similar technologies. Some are necessary for website functions, language preferences, security, or remembering a privacy choice. Analytics or advertising technologies may also be used when they are enabled and permitted.

2. How We Use Information

We may use information to:

  • provide requested file-conversion functions;

  • make converted files available for download;

  • maintain, secure, and improve the website;

  • investigate errors, abuse, or unauthorized activity;

  • respond to questions and support requests;

  • measure general usage and performance;

  • comply with applicable legal obligations;

  • display and measure advertising when advertising services are enabled.

We do not claim ownership of files you upload. You remain responsible for ensuring that you have the right to use and convert them.

3. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) or similar law applies, processing may rely on one or more of the following legal bases:

  • performing the service you request;

  • our legitimate interests in operating, protecting, and improving Cookify;

  • your consent, where consent is required for a cookie or similar technology;

  • compliance with a legal obligation.

4. Advertising, Analytics, and Third-Party Services

Cookify may use service providers for hosting, security, diagnostics, analytics, and advertising. These providers may process limited information on our behalf or under their own privacy terms.

If Google AdSense or another Google advertising service is enabled, Google and its partners may use cookies or similar technologies to serve, limit, personalize, and measure advertisements. The advertising options available to you may depend on your location and consent choices. Information about Google's advertising technologies is available at:

https://policies.google.com/technologies/ads

You can review Google advertising choices at:

https://myadcenter.google.com/

Where consent is legally required, non-essential advertising or analytics technologies should be used only after the required choice has been presented.

5. When Information May Be Shared

Information may be shared only as reasonably necessary with:

  • hosting, infrastructure, security, and technical-service providers;

  • analytics or advertising providers when those services are enabled;

  • professional advisers or authorities when required to protect rights, investigate misuse, or comply with law;

  • a successor organization if Cookify is involved in a merger, acquisition, restructuring, or transfer of the website.

We do not sell uploaded files or private support messages for money. Some privacy laws may define certain targeted-advertising activities as a "sale" or "sharing" of personal information even when no money is exchanged. Where such rules apply, relevant choices will be provided as required.

6. Retention

Uploaded and converted files may be retained temporarily for conversion, delivery, troubleshooting, or automated cleanup. Technical logs may be retained for a limited period based on security and operational needs. Support correspondence may be kept while it remains useful for responding to requests or meeting legal obligations.

We aim not to retain personal information longer than reasonably necessary for the purpose for which it was processed. Backup, security, or legal requirements may sometimes result in limited additional retention.

7. Data Security

We use reasonable administrative and technical measures intended to protect information, including encrypted HTTPS connections where supported. However, no online service or transmission method can guarantee absolute security. Users should keep original copies of their files and avoid uploading sensitive material when an online conversion service is not appropriate.

8. International Processing

Cookify and its service providers may process information in countries other than the country where you live. Where required, appropriate safeguards may be used for international transfers of personal information.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • request access to personal information associated with you;

  • request correction or deletion;

  • object to or restrict certain processing;

  • withdraw consent where processing relies on consent;

  • request data portability where applicable;

  • opt out of certain targeted advertising, sale, or sharing activities;

  • submit a complaint to an appropriate data-protection authority.

These rights are not absolute and may not apply to information that Cookify does not hold or is required to retain. To make a privacy request, contact us using the email address below. We may need reasonable information to verify and process the request.

10. Children's Privacy

Cookify is not directed to children under 13, and we do not knowingly request personal information from children under 13. If you believe a child has provided personal information through the website, contact us so we can review the situation.

11. Third-Party Links

The website may contain links to third-party websites. Their privacy practices are controlled by their own policies, and Cookify is not responsible for how those external services handle information.

12. Changes to This Policy

We may update this Privacy Policy when our services, providers, or legal obligations change. The date at the top of this page identifies the latest revision. Material changes may also be communicated through the website where appropriate.

13. Contact Us

For questions or privacy requests, contact:

Email: support@cookify.biz

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